Shipping and Delivery
At Soldigear, our goal is to ensure a seamless and pleasant shopping experience—from checkout to delivery. Each order is handled with care, and we keep you updated at every stage of the process.
Shipping Costs
- Standard Shipping: $4.95
- Free Shipping on all orders over $99
Processing & Delivery Time
- Orders are generally prepared within 3–5 business days.
- Orders placed after 12:00 PM may be processed on the following business day.
- We ship internationally, with delivery typically taking 7–14 business days, resulting in an estimated total delivery timeframe of 10–19 business days.
Please note: Certain items are produced or printed specifically upon order. During peak seasons or for bulk purchases, processing times may be extended slightly. We appreciate your patience and will notify you promptly of any delays.
Order Tracking
Once your order has been dispatched, a tracking number will be emailed to you within 1–2 business days. You may use this number to monitor your shipment via the courier’s tracking system.
Address or Order Modifications
Requests to update shipping details or modify ordered items must be submitted within 6 hours of placing the order.
If approved, please allow an additional 1–2 business days for updated processing.
Tracking Number Issues
Tracking details may take 1–2 business days to appear after shipment.
If your tracking number remains inactive after 3 business days, please reach out to our customer support team for assistance.
Missing Items
If any part of your order is missing, please notify us within 48 hours of delivery so we can promptly investigate and resolve the matter.
Delayed Deliveries
Should your package arrive later than the estimated timeframe, please contact us within 2 business days. We will coordinate with the courier to help resolve the delay.